13.04.060 Discontinuation of water service.
Each customer discontinuing water service shall be required to provide information according to the procedures established by the director of utilities.
A. Nonpayment of Bills.
1. A customer’s water service may be discontinued if a bill is not paid on or before sixty days from the date the bill becomes delinquent.
2. A customer’s unpaid balance for water service previously rendered by the city may be transferred to that same customer’s current water service and water service may be discontinued if water service furnished at a previous location is not paid on or before sixty days from the date the bill becomes delinquent.
3. If a customer receives water service at more than one location, and the bill for service at any one location is not paid on or before sixty days from the date the bill becomes delinquent, water services at all locations may be discontinued.
B. Unsafe Apparatus. The utilities department may discontinue service to any parcels where apparatus, appliances, or equipment using water is dangerous, unsafe, causing damage or not in conformity with any laws or ordinances.
C. Service Detrimental to Others. The utilities department may discontinue service to any parcels where the demand may be detrimental or injurious to the service furnished to other customers.
D. Fraud and Abuse. The utilities department shall have the right to refuse or to discontinue water service to any parcels to protect itself against fraud or abuse.
E. Noncompliance. The utilities department may, unless otherwise provided, discontinue water services to a customer for noncompliance with any of these regulations if the customer fails to comply with them within five days after the date of presentation of written notice of the utilities department’s intention to discontinue service. If such noncompliance affects matters of health and safety and/or is causing property damage, and conditions warrant, the utilities department may discontinue water service immediately.
F. Customer’s Request for Service Discontinuance. A customer may have his or her water service discontinued by notifying the utilities department reasonably well in advance of the desired date of discontinuance. He or she will be required to pay all water charges until the date of such discontinuance.
G. Restoration—Reconnection Charges. The utilities department may charge such amount as may be established from time to time by resolution of the city council for restoring water service which has been discontinued because of noncompliance with these rules. (Ord. 1677 § 2, 2020: Ord. 1597 § 6, 2014: prior code § 7410.17. Formerly 13.04.180)