Chapter 37
WATER
Article I. In General
37-1. Definitions.
37-2. Water Services Department—Duties—Water Services Director.
37-3. Authority of Water Services Director to make decisions.
37-4. Water Services Department—Duties.
37-5. Ownership of main extensions, service pipes and appurtenant equipment.
37-6. Shut-off valves.
37-7. Obstruction of water system.
37-8. Tampering with and damaging water system.
37-9. Only authorized persons to turn on water.
37-10. Unauthorized possession, sale or fabrication of Water Services Department keys or hydrant wrench.
37-11. Fire hydrants—Generally; purpose and use.
37-12. Fire hydrants—Obstructing access; unlawful use, tampering with or injuring.
37-13. General construction water—From fire hydrants; unmetered water to be estimated.
37-14. Interruption of service.
37-15. Street works; utility relocation; notice to Water Services Department.
37-16. Condemned buildings.
37-17—37-21. Reserved.
37-22. Protection of water supply and sewerage systems.
37-23. Water Services Department—Right of entry for inspection; credentials.
37-24. Duty of other City departments to aid Water Services Department.
37-25. Construction of paving districts.
37-26. Permit required for consumer to supply water to others.
37-27. Waste of water; failure of customer to make repairs to pipes, valves and fixtures.
37-28. Rules and regulations; authority of Director.
37-29. Rules and regulations to apply outside City; exception.
Article II. Main Extensions and Construction
37-30. Main extensions—Connections with distribution system.
37-31. Extensions—Construction; ownership and maintenance.
37-32. Extensions—Policy of City—Generally.
37-33. Extensions in subdivisions, single lot, and sublot developments and all other developments.
37-33.01. Fire hydrants inside City in areas served by private water companies.
37-34. Construction water through metered service connections; rates.
37-35. Repayments—Mains by developers (approach mains).
37-36. Approach mains—Bids for construction; repayment agreements.
37-37. Extensions—Engineering costs; inspection of construction.
37-38. Extensions—Inapplicability of provisions to existing agreements; no interest to be paid.
Article III. Service Connections
37-39. Connection to water mains required.
37-40. Buildings to have separate service connections; exceptions.
37-41. Unauthorized connection with water mains.
37-42. Application for service generally; information required.
37-43. Services and materials to be property of Water Services Department; consumers to pay for damages.
37-44. Service connections on existing mains.
37-45. Developer to install service connections on new mains in new subdivisions.
37-46. Connection of existing services to new main.
37-47. Changes to existing service connection.
37-48. Service pipes—Location.
37-49. Service pipes—Excavations under sidewalk; installation.
37-50. Special connections for fire prevention service; installation and fees; use.
37-51. Service connection fees.
37-52. Installation of special services.
Article IV. Meters
37-53. Services to be metered.
37-54. Location of meters.
37-55. Resetting of meters inside buildings.
37-56. Cost of changing size of meter or service.
37-57. Removal of meters.
37-58. Replacement of meters.
37-59. Maintenance and repair; consumer to pay for damages.
37-60. Testing meter accuracy.
Article V. Deposits, Rates, Billing Procedures and Miscellaneous Charges
37-61. Financial responsibility deposits.
37-62. Independent water rate review.
37-62.1. Method of developing a water quantity charge.
37-63. Water rates within the City of Phoenix and Town of Paradise Valley.
37-63.1. Non-potable and untreated Central Arizona Project water rates within the City of Phoenix and Town of Paradise Valley.
37-64. Water rates—Outside the City of Phoenix.
37-64.1. Non-potable and untreated Central Arizona Project water rates outside the City of Phoenix.
37-65. Excise tax.
37-66. Reserved.
37-67. Reserved.
37-68. City government; fire hydrant charge.
37-69. Charges to service applicant or customer.
37-70. Drinking fountains, toilets and other fixtures.
37-71. Charges when meter fails to register correctly or unable to be read.
37-71.1. Errors in water service charges. +1
37-72. Charges for use of more than one meter.
37-73. Fire hydrant meter—Deposit, charges, monthly service charge and water rates; fire flow tests.
37-74. Unapproved water use and/or removal of seals from fire prevention system.
37-75. Standby fire prevention service.
37-76. Water service connection charges.
37-77. Separate tap and meter installations.
37-78. Reserved.
37-79. Changing the size of meter on existing tap.
37-80. Meter relocation on existing service line due to right-of-way abandonment for convenience of customer.
37-81. Taps for water main extensions.
37-82. Test taps.
37-83. Water main shutdown; charges.
37-84. Activation or reactivation of water service.
37-85. Delinquent account fees and miscellaneous charges.
37-86. Billing procedure.
37-87. Accounts generally; notices; house numbers to be correct.
37-88. Payment of bills and charges.
37-89. Unpaid bills at previous location.
37-90. Water service to tenants.
37-91. Unregistered or unassessed water.
37-92. Miscellaneous charges for water.
37-93. Discontinuance of service—On order of customer.
37-94. Resumption of service.
37-95. Administrative hearing.
37-95.1. Medical accounts and financial hardship accounts.
Article VI. Water Utilities Appraisal Review Board
37-96. Water Utilities Appraisal Review Board—Created; composition; appointment and terms of members; administration; compensation of members.
37-97. Water Utilities Appraisal Review Board—Duties and powers.
37-98. Water Utilities Appraisal Review Board—Plan of operation.
Article VII. Enforcement of Chapter
37-99. Interference with or obstructing water system facilities.
37-100. Authority of Water Services Department to turn off water.
37-101. Rules and regulations to be enforced; exception.
Article VIII. Citizens’ Water Rate Advisory Committee
37-102. Citizens’ Water Rate Advisory Committee; creation; composition; term of office.
37-103. Function and purposes.
37-104. Appointment of officers and adoption of rules.
37-105. Compensation of members.
37-106. Committee reports.
37-107. Incurring expenses.
37-108, 37-109. Reserved.
Article IX. Water Conservation
37-110. Limitations on water use for turf-related facilities.
37-111. Limitations of water use.
37-112. Administrative hearing procedure for maximum annual water allotment and billing disputes.
37-113. Declaration of policy; permit required for new turf-related facility.
37-114. Declaration of policy; permit required for filling or refilling of new bodies of water.
37-115. Construction and repayment of non-potable water components.
37-116. Permit variance; non-potable water use requirements for existing bodies of water and existing turf-related facilities.
37-117. Responsibility of facilities using non-potable water to secure necessary permits.
37-118, 37-119. Reserved.
37-120. Additional remedies.
Article X. Drought Management Response Procedure
37-121. Scope.
37-122. Declaration of policy.
37-123. Authorization.
37-124. Application.
37-125. Water use reduction stages.
37-126. Stage 1—Water alert.
37-127. Stage 2—Water Warning.
37-128. Stage 3—Water Emergency.
37-129. Stage 4—Water crisis.
37-130. Water use reduction implementation.
37-130.1. Surcharges, fees, penalties, and variances.
37-130.2. Limited exemption to restrictions for users of reclaimed water.
Article XI. Water Environmental Charge
37-131. Definitions for Article XI.
37-132. Purpose of water environmental charge.
37-133. Water environmental rate.
37-134. Payment of bills and charges.
37-135. Utilization of water environmental charge revenues.
37-136—37-140. Reserved.
Article XII. Backflow Prevention
37-141. Declaration of policy; authorization.
37-142. Cross connections from or to source of water supply other than that of City.
37-143. Responsibility for backflow prevention control.
37-144. Backflow prevention methods.
37-145. Appeals.
37-146. Remedies.