Chapter 13.30
CUSTOMER OBLIGATIONS

Sections:

13.30.010    Conditions for service – Payments.

13.30.020    Maintenance – Repairs – Liability.

13.30.030    Customer termination of service – Abandonment.

13.30.040    Water shortages.

13.30.050    Inspections.

13.30.060    Cross-connections.

13.30.070    Use of sewer system.

13.30.080    Unauthorized disposal.

13.30.090    Toxic waste disposal.

13.30.010 Conditions for service – Payments.

As a condition for receiving utility services from the Utility Authority, the customer agrees to comply with all provisions of this title, and any regulations duly adopted by the Utility Authority as well as any other applicable codes or regulations, including being current in the payment of all fees, penalties, costs, damages, or other charges assessed by the Utility. [Ord. 76 § 6.01, 12-6-2004 (Res. 2004-467)].

13.30.020 Maintenance – Repairs – Liability.

The customer shall be responsible for maintaining and repairing water and sewer lines located on or in the customer’s grounds, building or residence in compliance with applicable regulations. The customer shall permit the Utility to inspect the work for compliance with applicable regulations. The customer shall be liable for any damage to the Utility by customer, his family, guests, tenants, agents, employees, contractors, licensees, or permittees, or other persons under the customer’s control or authority. [Ord. 76 § 6.02, 12-6-2004 (Res. 2004-467)].

13.30.030 Customer termination of service – Abandonment.

A customer planning to vacate any grounds, building or residence served by the Utility shall notify the Utility in writing one week prior to the date the customer plans to either vacate or terminate service, whichever is later. A customer who fails to give notice is responsible for all charges accrued up to one week after notice is received by the Utility, or up until service is terminated, whichever comes first. [Ord. 76 § 6.03, 12-6-2004 (Res. 2004-467)].

13.30.040 Water shortages.

During water shortages declared by the Utility Authority, the customer shall limit his/her use of water according to allocations established by the Utility Authority. [Ord. 76 § 6.04, 12-6-2004 (Res. 2004-467)].

13.30.050 Inspections.

The customer shall not unreasonably withhold permission for the Utility to inspect the Utility’s and customer’s fixtures, lines and equipment when necessary to ensure that they are operating in a manner that would not likely disrupt or interfere with utility services. The customer shall be liable for any costs or related expenses caused by his unreasonable withholding of permission. [Ord. 76 § 6.05, 12-6-2004 (Res. 2004-467)].

13.30.060 Cross-connections.

The customer shall not make a cross-connection with the Utility water supply. A “cross-connection” is defined as any physical connection between the Utility water system and another piping system, either water or waste. Any individual source must be totally disconnected from the household plumbing prior to connection to the Utility water supply. “Disconnection” done solely by a valve shall not be allowed. [Ord. 76 § 6.06, 12-6-2004 (Res. 2004-467)].

13.30.070 Use of sewer system.

The customer shall use the sewer collection, treatment and disposal system only for the disposal of normal household liquid waste including waste from toilet facilities, showers and bathing and kitchen facilities. [Ord. 76 § 6.07, 12-6-2004 (Res. 2004-467)].

13.30.080 Unauthorized disposal.

The customer shall not dispose of any material into the sanitary sewer which may cause the collection lines or subsurface drain field to become blocked or excessively loaded with solids, including but not limited to garbage, disposable diapers, sanitary napkins, paper materials other than toilet paper, cigarette waste, cat litter, etc. [Ord. 76 § 6.08, 12-6-2004 (Res. 2004-467)].

13.30.090 Toxic waste disposal.

No customer shall dispose of any toxic, radioactive or otherwise hazardous waste into any Utility or private sanitary or storm sewer system. Toxic and hazardous wastes include but are not limited to: oil, pesticides, gasoline, organic solvents, paint, poisons and other manufactured chemical compounds. [Ord. 76 § 6.09, 12-6-2004 (Res. 2004-467)].