(A) The user may appeal the assigned user strength or volume credit by filing a written appeal, followed by the results of a representative sample, tested by a certified laboratory, and written description of the sampling procedure, or a copy of a flow study, conducted at the facility. The City will review the sampling, or flow study, to confirm the validity of the results submitted. If the testing verifies that the assigned user strength or volume credit is not representative of the wastewater strength or volume being discharged, then the City will revise the user strength or volume credit for that customer and will credit the bill(s) from the date of receiving the appeal. (Ord. 94-82 § 5, 1994.)