Chapter 2.96
COMMUNITY TRADE AND ECONOMIC DEVELOPMENT (CTED) GRIEVANCE PROCEDURE

Sections:

2.96.010    Submit complaints in writing.

2.96.020    Complaint not resolved.

2.96.030    Record of action.

2.96.010 Submit complaints in writing.

Submit complaints in writing to the city manager or his/her designated official representative for resolution. A record of the complaints and action taken will be maintained. A decision by the city manager or his/her designated official representative will be rendered within 15 working days. (Ord. 2648 § 1, 2006)

2.96.020 Complaint not resolved.

If the complaint cannot be resolved to the satisfaction of the complainant by the city manager or his/her representative, the complaint will be heard by the city council and discussed at an open, public meeting of the city council. A written decision will be made within 30 working days. The decision of the city council is final. (Ord. 2648 § 1, 2006)

2.96.030 Record of action.

A record of action taken on each complaint will be maintained as a part of the records of minutes at each level of the grievance process. (Ord. 2648 § 1, 2006)