27.210 Consumer Protection Provisions.

Each franchise agreement shall specify the customer service standards that a franchisee must meet or exceed, but additional or different standards may be adopted by the City, and if such adoption and standards are consistent with Federal law, a franchisee must comply with those standards. Each franchisee must at least satisfy any applicable State or Federal customer service standards, as if the same were fully set forth herein.

[Prior code § 27.21]